Legal information about this website

Our terms and conditions of use are accepted by every User of our website who having accessed any part of our site for any purpose is deemed by such access to have accepted our terms and conditions of use.  Any terms, conditions, disclaimers, legal notices, health warnings, copyright and intellectual property reservations, or the like to be found on this or on any other page or location on our website, are to be read as if incorporated herein in all respects.

All the information and material of whatsoever nature displayed on our website, or any part of it, is provided solely for your interest and is of a general and educational nature only. It does not constitute legal or other professional advice of any kind and is for guidance purposes only. Whilst we endeavour to update our site regularly the information may not necessarily reflect the most current legal developments, nor can it be applied to all situations. Therefore, and prior to taking any action of any nature following a review of this site which may have legal, financial or any other consequences, you must first seek personal advice from us, or another suitably qualified professional. Corlett Bolton & Co and Corlett Bolton Administration Services Limited do not accept any liability for any loss or damage of any nature whatsoever which may be suffered following reliance on any information recorded on this website.

This website contains links to web sites maintained by other individuals and organizations over which we have no control. Neither Corlett Bolton & Co nor Corlett Bolton Administration Services Limited provide any warranty or give any undertaking of any nature with respect to the privacy, data protection, accuracy or completeness of any of those links. All risks arising from any use of their sites by any User following a link from our website is assumed by the User, who keeps Corlett Bolton & Co and Corlett Bolton Administration Services Limited indemnified and held harmless against any loss so arising.

No part of this web site may be copied, reproduced, or distributed without the prior consent of Corlett Bolton & Co and Corlett Bolton Administration Services Limited. For more information or to establish a link to our site or to obtain our consent to the reproduction of any part of this website for your own use, please contact Sally Bolton at sally.bolton@corlettbolton.com

What is a complaint?

A complaint is when you tell us you are not happy with the service we provide. It can be about anything and could include circumstances in which

  • We have not delivered a service on time
  • We may have given you insufficient information
  • You feel you have received a poor quality service
  • You have a problem with a member of staff

Dealing with your complaint

We aim to ensure that:

  • Making a complaint is as straightforward as possible
  • We treat your complaint seriously
  • We deal with your complaint promptly and in confidence
  • We learn from complaints and use them to review and improve our services

How to complain

All our contact numbers and addresses are available on this site, and you may contact any person mentioned on our website by telephone or email as you deem fit, or you may contact Sally directly if you prefer. Should you prefer to complain in writing complaint forms are provided below for your convenience. Should you need any assistance on any aspect of your complaint please contact either of our compliance officers, Sally and Tracey who will be happy to assist you.

© Copyright Corlett Bolton & Co and Corlett Bolton Administration Services Limited 2009. Corlett Bolton & Co Ltd is an incorporated practice in the Isle of Man with company number 126261C, and is regulated by the Isle of Man Law Society. A complaint about Corlett Bolton & Co can be made by following the Isle of Man Law Society's complaint procedure from the following link:

http://www.iomlawsociety.co.im/rules-complaints/complaints/

Corlett Bolton Administration Services Limited is incorporated in the Isle of Man under company number 101056C, and is regulated by the Isle of Man Financial Services Authority. The following link provides guidance on making a complaint to the IOM FSA about a regulated entity:

http://www.iomfsa.im/Consumer/howtocomplainaboutlicenceholders.xml